THE FAQs

Yes.

We are "in network" with Tricare, both Standard and Prime and Optum/United Health.

All of us can accept PPO insurance plans as an out-of-network provider. We can bill your insurance for you or provide you with a SuperBill that you can submit to your insurance for reimbursement.

HOWEVER, there are a few steps you will need to take first before we can get started. Call your insurance and ask:

• “Do I have a PPO plan that covers mental health services? BUT don't ask if they cover "marriage counseling" they will say no. (We can explain more later)
• “What is my out-of-network deductible and how much have I paid towards the deductible this year?"
• When you use insurance, you are responsible for the out of network expense. We will bill your insurance so that all money you invest into your counseling will go towards your deductible. 

Yes. We are all considered 'In Network" providers with TriCare.

We accept TriCare Prime, Standard and Retired Veterans insurance. TriCare allows 8 sessions a year with a mental health clinician without prior authorization then we can request more if appropriate.

We will bill your insurance for you and we will request an authorization so you don't have to worry.

Our physical location is in Poway at

 12975 Brookprinter Pl. #140, Poway, CA 92064.

All of our services are available online.

Yes. We offer online sessions through several different HIPAA compliant video portals.

You have three options...

1. Give us a call or text at 858-215-5366

2. Email us at info@thrive-at-home.com.

3. OR, You can see our available appointments and schedule directly in our new ONLINE client portal. Just visit the link below. (This is kind of a big deal!)

Client Scheduling Portal

Yes. We work with a lot of individuals who are wanting to improve their relationships. Often one person in a relationship may just want to work on themselves or maybe their partner isn't quite ready or even interested in couples counseling.

We also work with individuals on a full array of issues including trauma, anxiety, and depression just to name a few.

At this time we do not work with kids and families.

• Watch our videos! You can find our channel on YouTube here. 
• Another great step would be to sign up for our Relationship Check Up  ($199) This online questionnaire  was developed by the Gottman Institute and covers every aspect of the marriage relationship. It's like a fitness test for the health of your relationship. It will give everyone a clear picture of your relationship's strengths and weaknesses and what we need to focus on.  This check up includes a 1 hour professional results discussion. 
• Alternately, if your relationship has experienced a Trust Injury then you would benefit from listening to the audio from our FREE Rebuilding Trust MP3.  This workshop provides a road map filled with experience, expertise and practical wisdom to help you avoid the common pitfalls that derail most recovery efforts! You will learn what trust is and how it can be intentionally rebuilt utilizing clear steps for both parties.