• THE FAQs

    We're glad you asked...

    Do you take insurance?

    Yes.

     

    We are "in network" with Tricare, both Standard and Prime and Optum/United Health.

     

    All of us can accept PPO insurance plans as an out-of-network provider. We can bill your insurance for you or provide you with a SuperBill that you can submit to your insurance for reimbursement.

     

    HOWEVER, there are a few steps you will need to take first before we can get started. Call your insurance and ask:

    • “Do I have a PPO plan that covers mental health services? BUT don't ask if they cover "marriage counseling" they will say no. (We can explain more later)
    • “What is my out-of-network deductible and how much have I paid towards the deductible this year?"
    • When you use insurance, you are responsible for the out of network expense. We will bill your insurance so that all money you invest into your counseling will go towards your deductible. 

    Do you accept TriCare insurance?

    Yes. We are all considered 'In Network" providers with TriCare.

     

    We accept TriCare Prime, Standard and Retired Veterans insurance. TriCare allows 8 sessions a year with a mental health clinician without prior authorization then we can request more if appropriate.

     

    We will bill your insurance for you and we will request an authorization so you don't have to worry.

    Where are you located?

    Our physical location is in Poway at

     12975 Brookprinter Pl. #140, Poway, CA 92064.

     

    All of our services are available online.

    Do you offer any sessions online?

    Yes. We offer online sessions through several different HIPAA compliant video portals.

     

     

    How do we set up an appointment?

    You have three options...

    1. Give us a call or text at 858-215-5366

    2. Email us at info@thrive-at-home.com.

     

    3. OR, You can see our available appointments and schedule directly in our new ONLINE client portal. Just visit the link below. (This is kind of a big deal!)

     

    Client Scheduling Portal

    How much do you charge?

    Counseling: We charge $200/session. A session usually lasts about 50 minutes.

     

    We also offer 10-session counseling packages for $1750.

     

    Do you work with more than just Couples?

    Yes. We work with a lot of individuals who are wanting to improve their relationships. Often one person in a relationship may just want to work on themselves or maybe their partner isn't quite ready or even interested in couples counseling.

     

    We also work with individuals on a full array of issues including trauma, anxiety, and depression just to name a few.

     

    At this time we do not work with kids and families.

    What are some first steps if we aren't quite ready for marriage counseling?

    • Watch our videos! You can find our channel on YouTube here. 
    • Another great step would be to sign up for our Relationship Check Up  ($199) This online questionnaire  was developed by the Gottman Institute and covers every aspect of the marriage relationship. It's like a fitness test for the health of your relationship. It will give everyone a clear picture of your relationship's strengths and weaknesses and what we need to focus on.  This check up includes a 1 hour professional results discussion. 
    • Alternately, if your relationship has experienced a Trust Injury then you would benefit from listening to the audio from our FREE Rebuilding Trust MP3.  This workshop provides a road map filled with experience, expertise and practical wisdom to help you avoid the common pitfalls that derail most recovery efforts! You will learn what trust is and how it can be intentionally rebuilt utilizing clear steps for both parties. 
All Posts
×