• THE FAQs

    We're glad you asked...

    Do you take insurance?

    Yes.

     

    We are both "in network" with Tricare both Standard and Prime. Sam is also "in network with Military Onesource, Value Options and Beacon Health.

     

    We also accept PPO insurance plans as an out-of-network provider. We will bill your insurance for you. HOWEVER, there are a few steps you will need to take first before we can get started. Call your insurance and ask:

    • “Do I have a PPO plan that covers mental health services? BUT don't ask if they cover "marriage counseling" they will say no. (We can explain more later)
    • “What is my out-of-network deductible and how much have I paid towards the deductible this year?"
    • When you use insurance, you are responsible for the out of network expense. We will bill your insurance so that all money you invest into your counseling will go towards your deductible. 

    Do you accept TriCare insurance?

    Yes. We are both in network providers with Tricare.

     

    We accept TriCare Prime, Standard and Retired Veterans insurance. TriCare allows 8 sessions a year with a mental health clinician without prior authorization then we can request more if appropriate.

     

    We will bill your insurance for you and we will request an authorization so you don't have to worry.

    Where are you located?

    We are located in the South Poway Business Park. Our address is:

     

     12975 Brookprinter Pl. #140, Poway, CA 92064.

    Do you accept Military OneSource?

    Yes. Sam is a Military OneSource provider. So if you are Active Duty Military you can simply call 800-342-9647 and state you have found a provider you would like to see.

     

    Sam Moehlenpah, LMFT #MFC37887

     

    They will provide you with an Authorization Code for 12 session and we will take care of all the billing. No cost to you.

    Do you offer any long-distance services?

    Yes. We offer online sessions through Skype and FaceTime as a convenience to you. You may ask, “who does that?”

    • Individuals or couples, who aren't co-located. 
    • Those who choose to have a session during their child’s nap time or after bedtime.
    • People who would rather not fight traffic to and from sessions.

    We also offer Coaching services for out-of-state clients only. These coaching sessions are done 100% online and require different contracts and working guidelines.

    How do we set up an appointment?

    You have three options...

    1. Give us a call at 858-215-5366

    2. Email us at info@thrive-at-home.com.

     

    3. OR, You can see our available appointments and schedule directly in our new ONLINE client portal. Just visit the link below. (This is kind of a big deal!)

     

    Client Scheduling Portal

    How much do you charge?

    Counseling: We charge $150/ session. A session usually lasts about 50 minutes.

     

    We also offer 10-session prepaid packages for $1250.

    Do you do public speaking?

    Yes, we endeavor to accept every speaking engagement to which we are invited. We have the privilege to share with a variety of groups like MOPS groups, family camps, local and national MENSA gatherings and churches. If you have a group and would like to have us share our passion for improving marriages, let us know!

    Do you, as a couple, ever see couples?

    Yes. It's called co-therapy. This is the ultimate couples counseling experience. The couple is seen by both of us which demonstrates the blending of our different personalities and styles. You also get to see into the practical lessons we have learned during our own marriage of 18 years.

     

    Please call for availability.

     

    We charge $300 for co-therapy/75 minute session.

    Do you work with individuals?

    Yes. We work with a lot of individuals who are wanting to improve their relationships. Often one person in a relationship may just want to work on themselves or maybe their partner isn't quite ready or even interested in couples counseling.

    What are some first steps if we aren't quite ready for marriage counseling?

    • The perfect Step One would be to sign up for our Relationship Check Up  ($99) This online questionnaire  was developed by the Gottman Institute and covers every aspect of the marriage relationship. It's like a fitness test for the health of your relationship. It will give everyone a clear picture of your relationship's strengths and weaknesses and what we need to focus on.  This check up includes a 1 hour professional results discussion. 
    • Alternately, if your relationship has experienced a Trust Injury then you would benefit from listening to the audio from our Rebuilding Trust Workshop. ($29) This workshop provides a road map filled with experience, expertise and practical wisdom to help you avoid the common pitfalls that derail most recovery efforts! You will learn what trust is and how it can be intentionally rebuilt utilizing clear steps for both parties.
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